Conditions The price given by Wish 4 Windows includes all installation charges,Pilkington glass,removal of old windows, glass etc,10 year guarantee and no hidden extra's. Delivery for standard white frames is +/- 4 weeks from the time of order. For coloured frames the delivery time is +/- 6 weeks from the time of order. As soon as you have decided to have your windows replaced by Wish 4 Windows, we will send you a contract with our standard terms & conditions. We will ask you to sign the second copy of the contract and post it to us. When we receive the signed contract and the first installment (40% of the total amount) we wil place the order and set up an appointment with you to have the windows fitted. The outstanding amount is due after completion (remaining 60% of the total amount). After the work is done we will send you a financial statement with the guarantee. 10 year Guarantee: Frames - Window Locks - Window hinges - Window handles - Window hinges - Door locks -Door panels - Glass units - Labour.